Commercial

HVAC for property & facilities teams

Crossfire supports multi-location customers with coordinated service, documented maintenance visits, equipment registers, and a customer portal your team can actually use — not just a stack of paper invoices.

Commercial capabilities

From a single retail site to a regional portfolio — we align service, documentation, and communication with how your team operates.

Facilities & property management

  • Multi-location service coordination
  • Dedicated account contacts and reporting
  • Asset registers with make, model, and service history
  • Priority response for critical sites

Equipment & maintenance programs

  • Rooftop unit repair and replacement
  • Scheduled preventive maintenance visits
  • Maintenance documentation and summary reports
  • Equipment health tracking over time

Documentation & transparency

  • Digital estimates and invoices
  • Customer portal access for your team
  • Service recommendations with follow-up tracking
  • SMS updates on scheduling and arrival

Technology your team can log into today

Commercial customers with portal access can view locations, equipment, estimates, invoices, reports, and open recommendations — the same data our office sees, filtered for your organization.

  • Dispatch & scheduling

    Real-time dispatch board and technician scheduling — office and field stay in sync.

  • Customer & location CRM

    Customers, service locations, contacts, and equipment history in one place.

  • Work orders & field forms

    Digital work orders, customizable form templates, and tech completion from the field.

  • Estimates, invoices & payments

    Professional PDF estimates and invoices, customer approval links, and online payment.

  • SMS inbox

    Two-way texting with customers — conversations tied to the customer record.

  • Maintenance programs

    Recurring maintenance agreements, visit planning, and equipment due tracking.

Let's talk about your sites

Tell us how many locations you manage, what equipment you have, and your maintenance goals — we'll propose a program that fits.